Policy

ORDERING

Thank you so very much for shopping with MJ Ornaments. Ordering online is safe and secure and your personal information is never shared. If you don't have a Paypal account, not to worry. You can still pay through any major credit card.  Sorry I no longer ship internationally.


DELIVERY

Each piece is handmade to order, so please allow 2-4 weeks for your order to arrive. Orders made during peak Holiday times may take longer.

 

RETURNS/REPAIRS

Each piece is individually handcrafted to order.  MJ Ornaments will accept returns on non-customized orders within 10 days of merchandise receipt provided the item is returned in its original condition. Returns are allowed for exchange only. Please contact MJ Ornaments first at: mrthkenney@mac.com to inform me of your return. Additional shipping charges will apply for returned items. 

 

CHARM CARE

The lead free solder used to frame MJ Ornaments contains silver, which will antique with time. To retain its silvery finish, polish gently using a fine polishing cloth or polishing cream like Blue Magic Polish. Keep your piece out of extreme temperatures, and do not immerse in water.  To protect your piece keep it in a fine jewelry bag.  

ORNAMENT CARE

The frame surrounding the ornament is soldered with lead free solder.   To clean, use paste car wax with Carnauba in it, apply with a clean cloth or Q-tip, then let dry.  Then buff, and the ornament should clean up.  

CUSTOM

Custom orders are no longer being taken. Sorry for any inconvenience.